Payment Policy Regarding Returned Payments (NSF)
Effective Date: September 2, 2025
To ensure the integrity of our payment processes and to protect against repeated returned payments, the following policy will apply to all customers making payments by check or electronic check (eCheck):
- Two (2) NSF Payments Within a One-Month Period
- If a customer incurs two (2) Non-Sufficient Funds (NSF) occurrences within a rolling one-month period, the customer will no longer be permitted to make their next payment using check or eCheck.
- An alternative payment method (such as credit card, debit card, or other approved method) must be used.
- If a customer incurs two (2) Non-Sufficient Funds (NSF) occurrences within a rolling one-month period, the customer will no longer be permitted to make their next payment using check or eCheck.
- Five (5) NSF Payments Within a Six-Month Period
- If a customer incurs five (5) NSF occurrences within a rolling six-month period, the customer will permanently lose the ability to make payments by check or eCheck.
- All future payments must be made using an alternative approved method.
- If a customer incurs five (5) NSF occurrences within a rolling six-month period, the customer will permanently lose the ability to make payments by check or eCheck.
- Additional Notes
- An NSF payment is defined as any check or eCheck transaction returned unpaid by the customer’s financial institution due to insufficient funds, closed accounts, or any other reason classified as NSF.
- The company reserves the right to apply any applicable fees associated with returned payments, as outlined in the general terms of service.
- Customers will be notified in writing when restrictions on payment methods are applied under this policy.
- An NSF payment is defined as any check or eCheck transaction returned unpaid by the customer’s financial institution due to insufficient funds, closed accounts, or any other reason classified as NSF.