Attention: Re: Covid-19Wittenberg Telephone Company / Cirrinity
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March 17 2020: Message from our CEO
At Wittenberg Telephone Company/Cirrinity we care deeply for our community and our staff.
In the quickly changing environment we are working in with the COVID-19 we want to share information and changes quickly and as accurate as we can.
CUSTOMER SERVICE CHANGES
Beginning Wednesday March 18th , we will temporarily suspend all in-person customer service activities. This means while all facets of our business will continue to operate our office locations in Wittenberg and Antigo will be closed to the public until further notice.
Order Service: If you wish to order service, you may do so by going to the contact page of our website, or by contacting our customer service teams at Wittenberg: 715-253-2111 and Antigo: 715-623-0558 or emailing us at: firstname.lastname@example.org. We will do our best to accommodate service installations for as long as it is safe and reasonable for us to do so. Please be advised we will be asking pre-install and service questions around health to protect our employees.
We invite you to use any of our methods of payment below:
- Mail payment to PO BOX 160, Wittenberg, WI 54499
- Pay online! Have your WTC/Cirrinity account number handy which can be found on your bill or if you need that info please call 715-253-2111 or 715-623-0558 and go here:
- Pay with credit card via phone.
- Sign up for paperless billing! Have your WTC/Cirrinity account number handy again
and go here:
- Deposit payment at our drop slot at our Wittenberg office location of 104 W Walker
Street, Wittenberg, WI 54499.
*We will be suspending residential and business non-pay disconnect processes and waiving standard late fees for 60 days.
WITTENBERG TELEPHONE COMPANY/CIRRINITY INTERNET
As a customer, your internet is always unlimited and will never be slowed due to data caps. Our connected homes enjoy quality and speed that is ideal for online education and work from home scenarios. Please contact us if you feel the need to increase your speed or discuss any changes to your account.
Our employees and board of directors are proud to serve the communities that we do and will do our best to balance your needs with the well-being of all our customers and staff. We thank you for being a customer and appreciate your understanding in this difficult time.
Be safe and see you all soon,
Scott Nyman, General Manager and CEO